Our Parts and Service Department is Open
We are an essential service provider and here to serve you. Thank you for your understanding during these times.
Top Factory-Trained RV Technicians
We have factory and industry trained and certified Staff and Technicians. We are equipped to make your motorhome or trailer suitable for you and your taste.
Call (844) 723-0304We Accommodate Any Type of Problem
We honor all warranty work for the products we sell. We accommodate any type of problem that may arise with your Coachmen, Forest River, Grand Design, Itasca, Keystone RV, Pacific Coachworks, REV, Tiffin Motorhomes and Thor Motor Coach, in an efficient, precise, and timely manner.
For Information about Your RV, Usage requirement maintenance and warranty. Please refer to your owners packet manufacturer website and/or individual product websites.
Online Parts Catalog2 convenient ways to request a Service Appointment
Call us M-F from 8:00AM to 5:00PM and ask for a Service Operator:
- Colton: 909-825-2433
- Fountain Valley: 714-962-8624
- Santa Fe Springs: 562-921-0955 or 714-522-0250
Fill out this online form 24 hours a day, 7 days a week and we’ll contact based on our Service Operator hours shown above.
MTRV cares about your health and safety
We have dramatically increased our sanitation processes in accordance with CDC procedures. When your vehicle arrives for service and before it is returned, we take precautionary measures and sanitize (wipe down) the following in general:
- Keys and key FOB.
- Entry door handle inside and outside.
- Steering wheel.
- Any shifter, turn signal etc.
- Any other area that is commonly touched.
-
Roadside Chassis Assistance
Depending on your chassis, your RV may qualify for roadside chassis assistance. If your chassis is not listed here, then please contact a local dealer.
- Ford: 1-800-241-3673
- Chevy: (800) 243-8872
- Mercedes-Benz: 1-800-367-6372
- Dodge: 1-800-521-2779
- Freightliner: 1-800-385-4357
-
RV Manufacturer Contact Information
In the event that you experience a problem with your RV while traveling and unable to location the nearest authorized warranty repair facility, contact the manufacturing facility for assistance in locating the nearest repair center to your location. Please download the manufacturer directory below.
- Tiffin: (256) 356-0261
- Thor: (877) 855-2867
- Grand Design: (574) 825-9679
- Eclipse RV: (951) 684-6868
- Genesis RV: (951) 337-0250
- Roadtrek: (800) 663-0066
- Keystone RV: (866) 425-4369
- Winnebago: (800) 537-1885
- Forest River: go to ForestRiverinc.com and “Contact Us” and search by brand
-
After-Purchase Insurance & Service
Mike Thompson RV Sales & Finance Dept’s offers a diverse selection of after-market purchases of Insurances and Service Plans. For assistance please contact the numbers listed below.
- Secure Shield: (888) 356-6605
- Nation Safe Drivers: (888) 684-9327
- Protection Plus: (800) 346-6469
- American Guardian: (800) 579-2233
- Compass: MTRV Service Dept. or (800) 579-2233
- Stargard: (800) 443-5535
Others numbers for Assistance:
- Tyron: (813) 620-0364
- Campers Edge: MTRV Service Dept’s or (877) 477-4251
- ExtraRide Protective: (800) 323-5771
- MaxxGard: (800) 854-6223
- Prevent A Theft: (800) 854-6223